PayPal Web Visual Refresh
Role: Visual Design Lead, self-initiated
After working with the new visual language on the PayPal app, the web design felt outdated and disjointed from the app. I initiated and took on the responsibility of applying the new visual language to the web, and presented the proposed visual changes to stakeholders, products and engineering and received their full support and cooperation. Then worked with engineering teams to implement these designs.
“So awesome Nicky, thank you for all your work on this. I love that you’re never afraid to do the heavy lifting to improve our products and that you always come up with great ideas! I’m really excited to get the rest of the website on board and in sync!”
Before & After
Significant improvements include updating the visual language to increase brand continuity across PayPal's consumer products, resolving a major usability issue involving the clickability of Summary modules, reduced unnecessary clutter on the mobile navigation, improved accessibility around color contrast, and made key actions more prominent.